Mimer Phone Connections
A Mimer SoftRadio dispatcher may also have the possibility to connect to phones in parallel with the radios.
In this way an operator can access phone lines through the same PC, software and using the same headset that is used for radio calls.
Connection of phones
When one or more phones are connected in the system the layout of the device panel will be slightly changed from the standard radio layout. Instead of pushing “send” you will click a handset symbol and doing so open a number pad, from there you can reach a contact list and a call history list.
Each operator can have his own phone line or share one or more lines with other operators. Calls can be made, received and put on hold for other operators to take over.
Typical for analogue and cellular is that one or two connections are shared among all operators. In digital (SIP) systems each operator gets his own connection and can be called on his own phone number.
With the option Mimer CrossPatch, phone calls and radio calls can be patched together by the operator. Read more here.
Mimer SoftRadio with SIP phone call in progress
Connection of the actual phone line is made through a Network
Interface. It connects to a standard two wire, DTMF phone line (POTS).
Your SoftRadio software will handle incoming and outgoing calls just like any standard analogue phone.
Also Satellite phones with POTS connection can be used.
Network Interface for POTS connection
A Network Interface is connected to a GSM/3G module with a standard SIM card.
Your SoftRadio software will handle incoming and outgoing calls just like it does for an analogue phone.
There is no SMS function available.
GSM/3G-modem used in cellular systems
Connection to IP-Phone switches with SIP-protocol are made through the LAN. No extra hardware is needed.
A software option is needed in the SoftRadio dispatcher software. This will act as a SIP client in the same manor as other software based phone clients.
Each operator gets two connections to the SIP exchange so that one call can be put on hold when another comes in.
Depending on the programming of the SIP-exchange the connection can be individual or group based.
A separate brochure is available on the download page.
Number pad used for phone calls
Contact list used for phone calls
History list for phone calls