Connecting radios all over the world

Mimer VoiceLog

Mimer VoiceLog will record all audio in your system.

Recordings are made on a server, separate and time stamped for each radio device and for each operator. This makes it easy for a Supervisor to follow up on any incident.

For each device in the system, two time lines are displayed. One for outgoing audio and one for incoming audio. At each instant when there is audio in the system a “bubble” will appear on the time line. The operator can then easily set his marker on a bubble and play back the recording.

Mimer VoiceLog is available in two different sizes:

  • Mimer VoiceLog (standard) – for the large dispatch centre
  • Mimer VoiceLog LE – for the small dispatch centre

Se table below for specifications.

RTP Gateway: For those who prefer to export the audio to another recording system there is a gateway product. See the bottom of the page for details.

VoiceLog at the operator

Every radio operator gets the possibility to back track in his own conversations for a preset time, for example one hour or a day. This is useful when a message was hard to hear, you don’t have to ask the driver to repeat, just back track on your VoiceLog.

In order to check what was said during a special incident. A “Supervisor” can listen to all recordings in the systems memory. Depending on hard drive size and traffic load, recordings can be saved for example one year back in time. After that, the information, if needed, can be stored on tape or CD through ordinary Windows programs and routines.

All recordings are in standard Wav-format and named with date, time and audio path. 1GB of memory will hold about 20 hours of constant recording. With other words, a modern hard drive will not fill up for several months under normal radio traffic.

Please note that the VoiceLog takes the place from one other device, i e radio or phone, in the operator GUI, from the maximum of eight devices that the standard SoftRadio client runs (max 30 devices on SoftRadio XL).

Mimer VoiceLog operator GUI with three radios connected and audio recorded on the GM380.

VoiceLog at the server

All recordings are in standard Wav-format and named with date, time and audio path. 1GB of memory will hold about 20 hours of constant recording. With other words, a modern hard drive will not fill up for several months under normal radio traffic.

The server application has a window informing of connected radios and connected operators. It will also give basic information on connection to the data base and backup.

From the Settings menu the file were you set up radios to record is reached. All operators that connect will automatically be recorded.

Mimer VoiceLog is Windows software that runs on most Windows computers or Servers.

Please note that the VoiceLog takes the place from one other device, i e radio or phone, from the maximum of eight devices that the standard SoftRadio client runs (max 30 devices on SoftRadio XL).

Mimer SoftRadio

SoftRadio with three radios and a VoiceLog as one device.

VoiceLog server application with five connected radios and two connected operators.

SoftRadio at SAS

VoiceLog is used by Scandinavian Airline Systems

Specification of the two VoiceLog sizes

 

Number of radios connected to the VoiceLog
Number of operators connected to the VoiceLog

Radios connected in local LAN
Radios connected remote

Operators connected in local LAN
Operators connected remote

Installation on operator PC
Installation on separate server

VoiceLog

30
>200

Yes
Via NetworkRepeater

Yes
Yes

Not recomended
Yes

VoiceLog LE

4
4

Yes
Via NetworkRepeater

Yes
Yes

Yes
Yes

Mimer RTP Gateway

In some cases customers prefer to use their own recording systems. For that purpose we have built the RTP Gateway as an option to the full Mimer VoiceLog.

The RTP Gateway will sample all audio in the Mimer SoftRadio system, transform it to an RTP audio stream, and route it to a specified IP address. Each devices/radios/operators audio will be sent to a predefined port.

Third party recording systems can then handle the RTP audio stream.

Example of status window of the RTP Gateway

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